At Joshi Fashions, we are committed to delivering quality products and ensuring customer satisfaction. However, we do not offer refunds or accept returns once a purchase has been made. All sales are final, including custom-made items, which are tailored to your specifications. We encourage you to review your order carefully before completing your purchase. In the rare event of a defect or issue with your order, please contact our customer service team, and we will work with you to resolve the matter. Your trust in our products is important to us, and we strive to meet your expectations with every purchase.